Returns & Exchanges

At Wooden Ships, we want you to love your knitwear as much as we loved creating it. If you are not completely satisfied, we offer a hassle-free return and exchange process within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, a prepaid shipping label will be generated for you to download and print at home.

3

Package Your Item

Place the unwashed and unworn garment back into its original packaging, ensuring all tags are securely attached before sealing the box.

4

Ship and Track

Drop off your package at any authorized carrier location; your refund or store credit will be processed once our warehouse inspects the returned goods.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing